Customer FAQ
All customer SOPs live here.
Articles
- Add a product
- Open a test in the side panel
- How To Find Information On Any Test
- Adding or Editing The Serving Size
- Filter the tests list
- Place a retest
- Download a COA
- Using the Light Labs API
- View your invoices
- Editing A Product or Variant
- Search the tests list
- Create and apply an order template
- Search the samples list
- Set a unit preference for an analyte
- Delete a draft sample
- Upload an SFP or NFP to a variant
- Export tests to CSV
- How to Add and Manage an API Key for Programmatic Access
- View ETA In Platform
- Filter the samples list
- Copy a draft sample
- Composite samples in an order
- Add specifications to your products
- Open a sample in the side panel
- Handle the Supplemental Facts Panel prompt at order time
- Customize columns
- Create an order
- Navigate the Samples page
- Bulk-add products to an order
- Navigate the Tests page